I got this request from a colleague, who was helping out a service provider with this scenario: vCloud Director is using an external LDAP service, coming from a local Microsoft Active Directory, to authenticate all vCD users. Is Veeam vCloud Director Self-Service portal able to use this authentication and allow those users to use the portal? Let’s find out (hint: yes it works!).
Veeam Backup & Replication 9.5 has introduced a complete set of self-service capabilities for VMware vCloud Director users. Service providers can offer these features to their users, and users can perform backups and restores in a complete self-service way.
However, because of network restrictions that are often in place in vCloud Director environments, some features like Item restores are not possible. So, some service providers asked me if it was possible to remove the ITEMS tab in the portal, just to make the user experience of the portal easier. Or maybe a provider doesn’t want to offer these capabilities at all to its customers. Whatever is the use case, there’s a way to remove the tab. Just remember, this is totally unsupported!